The practice of business is not “culturally-neutral”…

We are all cultural-beings, and every client encounter is necessarily cross-cultural. While many persons report having no problem working with diverse others regardless of their racial, ethnic, religious, or national identities, many struggle to do so in practice and remain unresponsive to the needs of diverse cultural groups. Indeed, many employee ethics codes mandate culturally-responsive care—not culturally-blind care. In addition, when we seek to treat everyone the same with regard to cultural differences, culture becomes irrelevant to our practice, and critical self-reflection on painful disparities and biases is prevented.

Training in culturally-responsive services requires a great deal of skill and comfort in discussing topics that are ordinarily avoided. Any such facilitator must also be highly sensitive to individual differences in age, disability, religion, ethnicity, race, sexuality, nationality, and gender, and how these identities impact discussion.

A core feature of current PhD coursework in counseling psychology is multiculturalism, and we have received extensive formal education in topics of social location, cultural humility, intersectionality, privilege/oppression, ethnocentrism and implicit bias, health/care disparities, the social determinants of health, and facilitating difficult dialogues. We have applied this training to the creation of various curriculum in culturally-responsive healthcare and are proud to bring this experience to offer scalable solutions for your organization. Far from “checking the diversity box,” we offer a training that is highly interactive and entertaining, as well as one that leads to practiced skills and real behavioral change.

To learn more about our services or to schedule a free initial consultation, please use the link below.